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Our whole experience with Midlands Conservatory & Garden Furniture was 5-star, from when I first popped into the warehouse asking to browse to ordering and receiving our beautiful gazebo and dining set.
Bought a garden table and chairs set over the phone - very helpful service from start to finish, and swift delivery ensuring it arrived before the bank holiday weekend.
A family run business that understands their customers. You'll hear a message when connecting to the contact number that refers to being put through to one of the helpful team - this couldn't be more true.
You never know what to expect when buying from the Internet, but this is one of the best experiences I have had....I read the reviews on here beforehand, and I can fully endorse them! The team was extremely helpful and friendly from the outset, the sale was price matched and the delivery date was arranged. As promised I received a call to confirm details in advance, and on the day everything arrived on time and well packaged.
I couldn't be more pleased with my triple bin storage units which were ordered and installed in 8 days. They were exceptionally helpful and a pleasure to deal with. Top marks for customer service and product.
From start to finish a great experience. We dropped in to browse and had a few questions. No hard sell, just great informative discussion which helped us make up our mind and place an order a few days later. Just over a week later and we took delivery at the exact time they said they would deliver. Not bad considering their overall journey that day. In 10 minutes everything was sorted. We have just had our first meal at our new table and chairs and could not be more pleased. It really is a beautiful set and you can see and feel the quality. Thank you so much - great choice, lovely people and great prices too. If you want good service and great garden furniture, I highly recommend the Team at Midlands Conservatory & Garden Furniture.
We wanted to write this review to recognise the outstanding customer service we received. It can be a concern to purchase online, but from the moment I spoke to Jemma, I had no worries about proceeding with the transaction, We are delighted with our Kettler furniture, which arrived exactly as promised both in terms of timescale and delivery service. The additional telephone call from Darren on the day of delivery was a lovely touch. We would not hesitate to recommend Midlands Conservatory & Garden Furniture, both in terms of excellent customer service and great value for money.